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ATS and Reporting
Questions related to your applicant tracking system and TopFunnel reports
How can I integrate TopFunnel with my Greenhouse account?
TO SET UP YOUR INTEGRATION: Integrating Greenhouse with TopFunnel allows for a more seamless candidate management experience. TopFunnel will automatically push candidates to Greenhouse as you source them and will deduplicate outreach against candidates you already know. SET UP THE HARVEST API: Greenhouse admins can do this via their API Management Settings in Greenhouse. Click on the configurations icon at the top right of your Greenhouse page: !(https://storage.crisp.chat/use
How can I integrate TopFunnel with my Lever account?
How to integrate your Lever ATS with TopFunnel: You will need to be a Super Admin in Lever and a team admin in TopFunnel to set up the Lever integration. Log into Lever and on your upper right go to ‘Settings’. Go to ‘Integrations and API’ on the side menu on the left. To obtain an API key, click on the ‘Partner Integrations’ tab: Turn on TopFunnel under the Communication section: !(https:
How can I export all my candidates from TopFunnel?
How to export candidates
How can I assign a campaign to an ATS job?
How to assign a campaign to a different job
Can I track opens and clicks?
Tracking opens and clicks
How long does it take for TopFunnel to sync with my ATS?
How long do we need to wait for TopFunnel to sync with my Greenhouse/Lever/ATS?
What does "Sourced" mean?
TopFunnel at Work : Candidate profile is being processed for quality purposes. There can be slight delays as TopFunnel finds and verifies candidate information. Send Scheduled : This can mean mean two things: 1) Candida
What does "Send Scheduled" mean?
Candidate was sourced outside normal business hours. Outreach will begin when normal business hours resume. Sender is rate limited: To promote email domain health, each sender's outreach is dispersed hourly and has a maximum daily limit. This includes scheduled followups.
What does "Stopped - Couldn't Process" mean?
We were unable to find a usable email for the candidate. Candidate is protected under GDPR regulations. Messaging was manually stopped by user.
What does "TopFunnel at Work" mean?
When are my messages sent? What are “business hours”?
On the Campaign Settings page, you can also select specific days of the week you would prefer. It is possible to send outside normal business hours, however, messages that need further processing may not get sent until normal business hours resume. You can find the setting on your User Profile Settings. !(https://storage.cr
Can I make notes about candidates or share with teammates?