First, check your Project settings to see if the Prospect settings was enabled.
Select your Project and select the Settings tab.

Under the ATS connect section, Candidates as prospects: Yes

To ensure Candidates as prospect setting is defaulted to Yes across your team for every new Project, go to your Settings under your User Photo.

Select Team Settings

At the bottom of the ATS section, you will see the default setting for new Projects. Toggle ON "Add as 'Prospects'" for enable that setting as default for all new and future Projects.
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